Unlocking Gatekeepers - what's your technique?
For those of you who still deal with gatekeepers (probably in last resort, when you can't find mobile numbers), how do you get passed them? My go-to technique is quite simple, e.g.: "Microsoft Portugal good morning how can I help you?" "Good morning, [name of prospect] please" And that's it. They sometimes ask for more info but even when they do they generally end up trying to transfer the call. And you, what do you generally say to the gatekeeper?