For those who don’t know we are doing everything in discord now. Posts, wins, live calls, Thursdays masterminds. Everything is in discord now. Skool to full of bots and scammers lol. Join us in discord! Drop a comment below if you’re not in there so I can invite you.

Every reservation is a new learning experience. I went a full year in the business and only ever had a few minor claims that I always resolved directly with the guests. Back on April 7th I had a BMW out on a trip that was used in a crime ridden weekend, including multiple shootings. That car was wrecked and abandoned, later recovered by police with the help of my tracker. It has over $20k worth of damage and I’m pretty sure Turo will end up making it a total loss. This was my first major incident and every step of the process was a learning experience. Fast forward to a few hours ago. This one was my Charger. Guest was hit by someone who ran a red light. I’ve only seen a short video of the car so far that the guest sent me. Major damage to read, driver side and front, as well as airbags deployed. So I’m 99% sure this one will end up being totaled as well. The first one had my mind racing from the second I knew about it. I had no idea how the process worked, what to say, what to submit, really anything. But I worked through it one step at a time, still staying patient with Turo’s claim team (so sloooowwwww). I honestly don’t expect to have that one finished up for weeks if not months. This one today was just like riding a bike lol. Experience really is the best teacher in life. I really don’t have a moral to this story other than even when shit seems to be hitting the fan, stay the course and take it step by step. Downside is I had just built the fleet up to 10 which is right where I wanted to be by the end of Q1. 12 was the goal by end of Q2. I’ll still be looking to purchase 2 more over the next couple months but my growth timeline will take a minor hit until the pay days come in from the 2 wrecks. For anyone else in here who’s had to experience these types of situations, do you have any words of advice or things I should be aware of as the claims process continues?

💭 Just another day as a Turo host cleaning and delivering whips 🚗 🧽 I prep’d my ‘18 Hyundai Elantra for a 6-day trip… 📸 Took good photos 🔢 Verified the guest & sent the code 🎬 Mission complete and await the return… 🕗 The guest is about 8-hours away and two days before the return she has fraudulent bank activity and her account is locked 🔐 ✍🏾 She requests an extension until the issue is resolved so she access her money and return 🤷🏾‍♂️ 🚫 The extension was reversed/declined and she didn’t have money to return 😳 👻 Then she begin ghosting me and Turo support ⏳ I had to wait 24-hrs & reported the vehicle stolen through Turo 👊🏾 Turo Vehicle Theft Team jumped on the Turo messages between me and the guest 🥊 and went str8 OG!!!! I was impressed….😏 😱 The guest responded by saying she’s speaking with Turo support for assistant—which the Vehicle Investigator replied—“Turo support can’t help you…this is my case now.” 🫢🫣😲 ⏰ The guest begin the trip home about an hour later… 🤷🏾‍♂️ what all the investigators said on the phone but the messages I read—was enough!!! 📲 AND the investigator handled my ENTIRE reimbursement process….all I needed to send were pics. 🧾The investigator threw the book 📕 Only thing is missing is $150 coming fee but surprisingly the car was pretty clean. 😕 If you’re worried about a stolen car ⁉️ DON’T

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If in your area there is an abandoned motel that is for sale and you know there would be work to be done to get it up and running, would you consider the property?