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DIY Bookkeeping Support

29 members • Free

1 contribution to DIY Bookkeeping Support
invoicing and terms and conditions - following through
Hi Community, Have a question. We have a current customer who is often at least 7 days overdue on their invoices. I do have terms and conditions set out that state 5% per day on overdue invoices etc, but i never actually follow through. What do you do ? Reminders day 1 , day 3 and when do you actually deliver the invoice for over due fees ? Cheers,
1 like • 22d
We find that regular emails and phone calls as a gentle reminder for payment is more proactive than the terms, you need this. But constant calls and emails weekly works the best in our business
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Crystal Petzer
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4points to level up
@crystal-petzer-4053
Business coach

Active 22d ago
Joined Jul 9, 2025