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23 contributions to The Lion's Den
Residential and commercial Tuesdays?
That sales call with Coach Adam was a good one. A lot of you jumped in, asked real questions, and the response afterward was strong. One thing stood out to me though. We've got a really healthy mix in here. Some of you are building outbound and going after commercial accounts. Some of you are tightening up inbound and closing more of the residential leads you already get. And a lot of you want both, which is exactly where I want this group headed. But one-to-many coaching has a limit. When the room is split, half the guys are leaning in and the other half are waiting for something that fits their business. So my hunch is we split it. Residential one Tuesday morning, commercial the next, and rotate. Same coaching, more time on what actually moves your numbers. Before we lock anything in, I want your take. Which one would you show up for: residential, commercial, or both? And does every other Tuesday work, or is there a better way to set it up?
1 like • 24d
I agree with @Brandon Metzger. We are overwhelmingly residential and while we’re looking to strengthen that, leaving into building a baseline of commercial work would be an incredibly valuable asset to our business moving forward. So both would be awesome.
Closed multiple year contract
I had a meeting with a very large construction company that wasn’t happy with their brick cleaner. After the in person walkthrough of the property. Long as we deliver like I know we can. They will keep us fed year round washing brick for all the schools , medical buildings etc and then it opens the doors to obtain the cleaning for each locations concrete , line striping etc First project is 96,000 over 2-3 years here on location 1 is around 250k or more in cleaning on brick alone. I have lived , ate , breathed post construction clean ups and it’s a major blessing to get these opportunities but I have busted my ass for them.
1 like • 29d
Congrats man what an insane win. Nice to land a multi bagger like that every now and then 😎 There’s more coming for you big man you’re getting after it like crazy.
Incentivizing
How are you motivating your team besides just saying “it’s there job”. An example I run random sales team specials if they hit “X” amount of NEW SALES I will give let’s say a $150.00 bonus for the day.
Incentivizing
0 likes • Oct 10
@Max Walls I haven’t aligned incentives in a way that I think would scale to be honest. So far I’ve given my guys the scripting and they’ve been reliably rebooking stuff about 60% of the time which is a great start compared to the 0% we were doing before we started those efforts. On the monthly or quarterly plans that @Jake Benjamin mentioned, I don’t think I’ve given this enough reps but it seem seems like the majority of our clients on the residential side are interested in 6-12 month cleaning intervals. We shoot for 3 especially in the more suburban pockets of our markets, but as soon as we start booking more frequently than every six months our churn rate on about doubles, then you’re in recovery mode instead of having them on the books reliably. Commercial, especially store fronts is different obviously, but store fronts you’re looking at sub $150 tickets and trying to stack volume. We do 0 of that kind of work and focus mainly on residential, though commercial office buildings, sub 4 stories is something we’re hoping to crack a bit more over the next 12 months.
0 likes • Oct 10
@Jake Benjamin totally - people crush it doing store fronts, not claiming they don’t. My market at is about 60 minutes away from any significant concentration of store front glass, which is why we focus a bit more on the residential side. It’s definitely on our radar but our local market is far from fully exploited, despite the fact that there’s very little storefront glass in the area.
Virtual Sales Reps! We Ready to Help
Getting help without becoming the trainer We spent a lot of this weekend on one question: how do we actually help you get help? Because hiring isn't the hard part. Training is. Most owners hire a VA and end up as the trainer, the manager and the backup. So we built Talent + Team Support. We use the same hiring process we run at KC Power Clean to recruit, screen and score candidates. You watch short intro videos, interview your favorites, and you make the call on every hire. We landed on two options and I'm really confident in both. OPTION #1 Staffed + supported (what I'd recommend if you don't currently employ VA's and a staff to train them): FREE VA placement and about $2,700/mo, which covers your VA's pay, training and weekly coaching here inside the Lion's Den. It's a 6-month commitment. At month 6 you can bring your VA in-house for $2,500 and drop the pay to around $1,800-$2100/mo. OR OPTION #2 Placement only: $1,000 per hire. You pick from up to 5 vetted candidates, with a 30-day guarantee. You handle all training and all management. It's your VA that you run on your books however you deem appropriate. On the first option your VA joins our training library (CRM, inbound calls, scheduling, quote follow-up, customer service, AI tools, screen monitoring, access to daily huddles and chat support) plus a weekly live group call where our sales training will even role-play and provide feedback. You stop running the classroom. Short overview here: https://docs.google.com/presentation/d/1vGYtnOutXjoFnq3IuyXG1BdCOddKyriX4jRMVbPw1Xc/edit?usp=sharing Where are you at right now: trying to make your first hire, or you've got someone who needs better training? Loom
Virtual Sales Reps! We Ready to Help
1 like • Oct 5
This is awesome. Love to do the rubber hit the road like this.
Help me shape Thursday's call
Quick one, I need your input before I change anything. Thursday's call has been open Q&A with me. Right now it's locked to VIPs. I've been thinking about turning it into structured sales training, where we role play and work through real calls together. But I don't want to swap out something that's working just because I like the idea. So vote below. If you'd pick a second meeting, drop the day and time that actually works for you. If you feel strongly either way, message me directly. I want to hear it. And honestly, thank you for being in here early. You're the ones helping shape what the Den becomes. What's the one sales problem you'd want us to hit first?
Poll
9 members have voted
0 likes • Oct 5
@Jon Karmazyn I was thinking this exactly. Life cycle of the whole sales process, each step etc.
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Colby Faisst
3
31 points to level up
@colby-faisst-7076
Owner of Sierra Window Cleaning. Host of Clean for Profit.

Active 2d ago
Joined Sep 27, 2026
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