@Jan Ibbott Thanks for your help Jan. I have had my shop open for a couple years (however only just really started to use it properly) and there are no funds held or anything. Ive looked into it further and it seems to be very common that the payout and net amount dont match. However, from what I have now researched, it seems to be that the net profit is correct (as this accounts for all the deductions, as its net) however this is done per calendar month whereas the payout is on a different timescale. Over a year this should balance out (hopfully). Advice I have been given says: "The easiest way to think of it is, net profit = your sales minus Etsy fees, marketing, postage costs etc. for the time period you’re viewing. Payout/deposit = the money that is actually available to be sent to your bank at that point. They often won’t match because some recent sales may still be pending/not yet available for deposit, and your payout timing may cover a different period to the Net Profit figure. Etsy also deducts things like fees, refunds and taxes from the available balance before paying you".