We recently had an interesting situation at TCSS. A notary accepted a loan signing where the signer was acting under a Power of Attorney (POA). While reviewing the documents, we noticed that the notarial certificates were missing the appropriate POA wording. When we brought this to the notary's attention, her response was: “That's a lot for me to write on every one of the notary blocks. I feel like I should ask for an additional fee.” Here's my perspective: We understand requesting additional compensation when the scope of an assignment changes. However, properly completing notarial certificates according to your state's laws is part of a notary's responsibility. 💬 Would you charge extra for adding the required POA wording, or do you consider that part of the original assignment? I'd love to hear your thoughts! 💙

Hello and good day, All! While on the conversation about Notary Gadget (NG)/record keeping, how are you recording your mileage for when you *Market In Person* in NG? To clarify, in NG, how are you recording your mileage when driving to multiple title offices/vendors/conferences/trainings/etc, in the program? There is an expense area but you can only input the total mileage for when you're finish. ***My solution: 1. Make a Customer entry as Lead Gen Marketing and save it as a template. 2. Zero the payment fee and payment date schedule 3. Enter the Vendor's address for the first office I plan to market to as the "Signing address" 4. Make all of my stops 5. Hit the Mileage button then *Create Custom Route* 6. In the "Custom Route" window, starting from *Home/Office*, add each stop separately as a *Favorite * (to use for the future) then hit done to save. End That seems like a solution to record my date, location, and mileage in one entry. The program will total it out in *Reports - Mileage*. This seems to work but what else are you all doing for your mileage for Marketing, when you do not have a signing? Any thoughts to share are NOT dumb. Please help with any recommendations, suggestions. Best wishes! JP

You've printed the loan documents, organized your package, and you're ready to head to the signing appointment. But what if Title sends an updated document or revised instructions after you've already printed everything? We understand that ideally, everything should be finalized and ready well before the signing appointment. But the reality is that last-minute revisions from title companies and lenders are more common than many people realize. Sometimes it's a corrected Closing Disclosure, an updated signature page, a new shipping label, or a change to the signing instructions. Here's a simple habit that can save you a lot of trouble: Check your email and signing platform one more time before leaving for the appointment. If you receive updated documents, make sure you understand whether the new pages replace existing ones or need to be included in addition to them. If anything is unclear, contact the signing service before proceeding. A two-minute check before leaving can prevent a correction trip, a delayed closing, or an incomplete package. Of course, updates can still arrive while you're on the road or at the signing table. That's why staying reachable and maintaining good communication is just as important. 💬 Have you ever received updated loan documents after printing the package? How did you handle the last-minute change?

Here's something we regularly experience on the signing service side. A notary reaches out asking about a payment they believe they haven't received. We check our records, confirm that the payment was issued, and sometimes discover that it has already been deposited or even cashed. Of course, payment questions are completely valid, and mistakes can happen on either side. But situations like these are a good reminder of something important: Keeping track of your assignments is just as important as completing them. If you're handling multiple signings for different companies, it's easy to lose track of what's been paid, what's still pending, and how much you've actually earned. Fortunately, there are tools that can make this easier! Apps like Notary Gadget, Notary Assist, QuickBooks, and other business tracking platforms can help you organize your assignments, monitor payments, and keep track of your income and expenses. Knowing your numbers helps you follow up on genuinely outstanding payments and avoid unnecessary confusion. 💬 Do you use Notary Gadget, Notary Assist, or another system to track your payments? What would you recommend to other notaries?