Hi all! We closed on a new property beginning of September and have a few units with "unknown tenants" - no name, no address, no phone number, nothing (yes, the old owners terribly mismanaged the place). How would you / have you gone about handling these units? Based on the old owner's records these unknown customers have not made payment in awhile. This facility is in NY by the way.

RODENT BAIT STATIONS - are folks using rodent bait stations at their facilities? Is it actually a good preventative measure? Have them at one, dont have them at another - debating what to do on our third that we're closing on soon. Thoughts?

How how you all handled setting up a new GMB page with a facility that already has one (but not good reviews) and we are rebranding? Do we need existing owners to remove their GMB page first?

We are under contract on a facility and I want to make sure I share this project journey with you so you can see the exact steps we take during the DD process. Teaching from theory is one thing. Walking you through an actual deal in real time is a whole different ball game. This is a good one as I've underwritten a lot of deals and have never come across something quite like this! This facility has 110 units. 35 of those units are past due for a total amount due of over $100k! Some made their last payment as far back as April 2018.. Another 19 units are being used by the owner and family for FREE! Current street rates are about 40% below market. No internet on site.. No Website.. No software.. No one answering the phones.. No P&L.. No management reports.. No tax returns... Just a spreadsheet rent roll and a handful of bank statements. Currently collecting about $2,500 per month. We should get that up over $10k per month within 3 years conservatively. Current 3 mile market supply = 17 square feet per capita. Average HH income = $66k 3 Mile Population = 29k people Under contract for $29 per square foot! Drop your questions or comments below! 👇

The call today was great! Just wanted to give a shout out to Shane. Amazing job on the call and starting this community. You truly inspire me!