Hi Jess! I don't have time at the moment for 30 minutes, but I do have time to write a few things. 1. Customer service. How to handle all sorts of interactions with people, keep things professional, and set boundaries between work and personal life. 2. How to calculate how much you need to charge in order to pay your bills, yourself, and save for your future. 3. How to let technology help make your life easier. Taxes, booking, accounting, etc.

Honestly, I'm pretty happy with how both sets turned out. I think I did a better job on the non ombre set. The ombre set, I think I could have done a better job with finish filing--I'm trying to bring in the foamie or a good buff after I use a sanding band before I apply polish. The line of light is pretty good, at the cuticle area it could be better. I see a few bumps on side walls where I think the top coat pooled before I cured it. I've recently changed to flash curing every coat of polish for 5 seconds before moving on to next finger to prevent the pooling while waiting for more fingers to be done. The first set client has pretty flat nails, so I did pinch them (I'm LOVING that technique, finding it is really helping with retention for those with super flat nails) and I think the overall shape will improve when I redo them and pinch again in a couple of weeks. I also think that shape would look good slightly more squoval, or more almondy. On the other two, I think those are looking decent. Free edges aren't perfect because I had already been wearing that set for a week and they needed a new file at that point. I like how thin those turned out, they felt really good. I find sometimes when I'm finish filing builder gel, I get it to where I think it should be, but then I'll add another 4 coats of polish/top coat depending on art and then it gets thicker than I would like. Wish I could be better about that. How do you handle that?

@Gina Townsend let me know how it goes! I'm finding it faster than doing 2-3 at a time and switching hands.

@Elianne Cormier sometimes i run into this too, and it is just annoying enough as I sometimes don't see it until i'm painting. (sad trombone)

How do you handle price increases? How do you decide how much, when do you do it, and how often do you do it?

FYI: When I set up google business profile, getting verified was difficult. I did manage to do it, but took several weeks of back and forth and I finally had to have a live call with a person and walk them through my entire business (and car!!) to show then that I was a real business.