@Ed Weir Thanks for that helpful response. Please tell, what is the best simple non adversarial recourse when one has been told No, you cannot apply, repeatedly over many years. Please note that when the claim was finally “taken” we were advised by the 1 800 agent to document this and request an earlier protected filing date. Five months after the claim was started on the phone, we were given a phone appt with a separate agent at the FO, not assigned to the claim, who responded by separate call back to us later that day that “No. You cannot ask for that. Request denied”. The letter later sent documenting that appointment was only about not being eligible for SSI, even though no application for SSI was requested or discussed. How do we fix this issue (as well as several others) that were specifically asked about in the first appeal and were all entirely ignored once the claim was approved. You cannot appeal a closed claim has been the answer, and the attorney hired after the appeal was filed withdrew immediately at initial yes, even before the benefit was calculated. We are stuck. Have studied the POMs need your expert guidance.