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2 contributions to Brendan's AI Community
GDPR and Voice Agents
Recently a prospect asked me a question I wasn’t fully sure how to answer from a legal/compliance perspective. For those of you operating in the EU and working with voice agents: - Do you explicitly disclose at the start of the call that the caller is talking to an AI? - Do you also play a message like “This call may be recorded for quality improvement purposes” by default because of transcription? The client is worried about GDPR and rules around call recording and transparency, and wants to know whether these disclosures are mandatory or could create problems. Curious if anyone here has already gone deep on this and can share how you handled it.
Vapi vs. Retell vs. ElevenLabs
Hi guys, I need to pick a platform for an inbound receptionist: Vapi, Retell, or ElevenLabs. If you've used them, which did you prefer? I'm mainly worried about the delay/latency when jumping between platforms and how well they handle interruptions. Also, is there a clear winner for pricing or ease of handling the telephony side? Thanks in advance!
0 likes • 8d
@Thanos Kalivas good to know, thanks !
0 likes • 7d
@Jatin KumarThank you for the feedback! I tried Retell and was interested in alternatives because I develop voice agents in French and found the latency and final result slightly disappointing. I will definitely improve the prompt to address these issues and try Eleven Labs for comparison.
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Aziz Bij
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13points to level up
@aziz-bij-8985
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Active 4h ago
Joined Jul 6, 2025
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