A VERY SERIOUS ISSUE I hope the following can support those who are in need of support, sometimes we just need a break from the fear to continue our process... This is what they do NOT tell you... I got this from someone who is a manager at 💷 CITIZENS ADVICE Just thought i should share ... ❤️ 💷 CITIZENS ADVICE — ARE YOU ASKING THEM TO LOOK FOR THE MONEY? Most people go to Citizens Advice because they're in debt and say: “Can you help me sort my debts out?” Fair enough. But here's the FINDOUTOLOGY question: 🔎 Have you asked them to look for the money and support available to you BEFORE you agree how you're going to repay everybody? Because there can be a whole landscape of support that people simply don't know exists. We're talking about things such as: 💷 Charitable grants 🏠 Rent and housing hardship assistance ⚡ Energy hardship funds and debt-support schemes 💧 Water affordability and debt-reduction schemes 🏛️ Council Tax hardship/discretionary assistance 👶 Grants specifically for children and families 🛏️ Help with beds, furniture, white goods and household essentials 👕 Clothing and school essentials 📱 Social tariffs for phone/broadband 🧑‍🔧 Occupational benevolent funds based on jobs you've done — including previous jobs 📍 Local and geographical charitable trusts 🩺 Funds connected to particular health circumstances 🆘 Local crisis/emergency assistance 🧾 Full benefit-entitlement checks 🛡️ Debt protections such as Breathing Space where appropriate And then there are the big grant-search gateways. 🔍 TURN2US Turn2us has a Grants Search covering 1,700+ grant-giving organisations. Even more interestingly, Turn2us provides an adviser version of its Grants Search with access to additional grant information beyond the public version. YES 1,700+ grant-giving organisations. So if you're sitting with an adviser, don't necessarily stop at: “Can you check if there are any grants?” Ask: “Can we run the full professional grants search using ALL of my circumstances?” Because eligibility can potentially come from something you would never have thought relevant:

Well I'm on phase 6 so planning a holiday after .. Who remembers this .. 🌴 THE CEEFAX 50p HOLIDAY — FINDOUTOLOGY™ HISTORY 😂 For those old enough to remember Cell Block H finishing after midnight… There was no Google. No Booking.com. No “compare 700 hotels.” There was CEEFAX. 📺 And the remote had usually given up, so there you were, palm-in-ya-hand, practically operating the television manually, waiting for the holiday page to cycle back around. Then suddenly: 🌴 TROPICAL HOLIDAY — 10 WEEKS — 50p! BOOK IT. No TripAdvisor. No reviews. No satellite view. WE'RE GOING. 😂 You arrive to discover the hotel is round the back of the International Chemical Coconut Explosion Factory. 🥥💥 Your room contains one electrical coconut lamp with no shade going: BZZZZZZZZZZZZ ⚡🥥 Then comes a tapping at the window. “Awww… tropical birds!” 🦜 No. These birds have been working this hotel for YEARS. They know breakfast finishes at 10:30. They know which balconies don't lock. They're not looking for food. YOU ARE THE FOOD. 😂 Then another holidaymaker approaches. “We paid £5,000 for a family of ten. We've got ONE ROOM. How much did you pay?” Silence. We calmly adjust our sunglasses. “50p.” 😎🍹 Their entire family looks at us. The coconut lamp continues: BZZZZZZZZZZZZ. And we remain completely calm because we have something they don't: THE CEEFAX BARGAIN. 📺🌴😂 And strangely, that's FINDOUTOLOGY. Sometimes everyone around you is panicking about what they've been told, what they've paid, what they think happened… We're sitting quietly in the corner saying: “Okay. Where's the receipt? What did it actually say? Let's find out.” 🔎 We might be staying behind a chemical coconut factory… BUT WE CAN SUBSTANTIATE THE 50p. 😂😂😂 DON'T PANIC. FIND OUT.™ Electrical coconut lamp not included. Remote batteries definitely not included. 🌴🥥⚡📺

🚨 HUGE FINDOUTOLOGY SHOUT-OUT TO JOHN 🚨 Well, well, well... JOHN HAS ONLY GONE AND DONE IT. 😂❤️ And the important bit? HE DID THIS ONE HIMSELF. Now I thought the poor man had pins and needles in his foot and had gone a bit quiet... Turns out he wasn’t limping. HE WAS WOODSHEDDING. 😂 Clearly the little crack of the Chief Whip worked. A few firm reminders of: “John... chronology.” “John... evidence.” “John... what exactly are they relying on?” “John... FOLLOW IT THROUGH.” ...and off he went. No BoneZ reconstructing the whole case at 2am. No emergency archaeological dig through 900 emails. No “John... where is the letter?” 😂 He took what we’ve been learning, got the documents together, worked through the process, and formal representations were made against: PCN GI43104973 Market Street Car Park, Lampeter Issued: 2 June 2026 The representations did not simply say: > “This isn’t fair, please cancel it.” They actually dealt with the case. They set out the factual circumstances, challenged whether those circumstances had genuinely been considered, raised the signage issue, required the supporting evidence, addressed discretion, and preserved the position if the matter had to go further. And then... 25 SEPTEMBER 2026 The response arrived: “After consideration of the circumstances can confirm that the Penalty Charge Notice has now been cancelled.” 🎉🎉🎉 THAT is what I want people to see. This is not about somebody magically waving a legal wand. It is about learning how to: READ → FIND OUT → SUBSTANTIATE → RESPOND → FOLLOW THROUGH. John has been sitting in our meetings, listening to BoneZ bang on about contemporaneous records, evidence, procedure, timelines, audit trails and asking the right questions... And now he has actually gone away and used it himself. That, for me, is the whole point of FINDOUTOLOGY™. Not creating dependence. Creating people who can look at a document and say: “Hang on... what actually happened here, what is the evidence, what is the process, and what do I need to do next?”

A hospital win to us I disputed the time we waited and WON. Waiting on our remedy now, hopefully won`t need to keep waiting 100000s of hours ...

Hi BoneZ and all Hope it's okay for me to post my letters from United Utilities Water. I received a letter from United utilities saying the following " application for Water bill payments direct from your benefits " After my reply to them this is what I've just received