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155 contributions to Max Business School™
Making an adjustment after customer feedback on an area a business operates.
When a customer gives constructive feedback- for example, after a Business Development coaching session, they feel the 1-hour duration of the session was too short- I responded by extending it to 90 minutes instead of 60 minutes and also asking where exactly they are experiencing a bottleneck so that, as a consultant, I can address it head-on. As someone who's been coaching for years, I was sure about the 1-hour session because I designed it to be effective, and it is broken down into 15-minute blocks of coaching within the 1 hour...and those 15 minutes are focused on specific areas to work on...However, I still adjusted because more than one client pointed it out. Was I helpful, and does that answer your question?
1 like • 23h
i think changing the session after repeated feedback was a good call. i’d just track whether the extra 30 minutes actually helps. note the client’s main problem, what you worked on, then check the result after 7 to 14 days. sometimes 90 minutes makes sense. sometimes a tighter 60 minute session works better. the real test is whether the client leaves with a clear next step.
The importance of Client feedback.
The feedback a business gets from a customer should be prioritised. It really is the answer to most sales conversion challenges. Customer feedback can give you essential tips on what to do more of and what to do less of, and, what to stop doing all together.
0 likes • 4d
customer feedback gets much more useful when you group it by the problem behind the comment. on one project, we sorted 30 comments into five themes and found two issues worth fixing first. a simple quiz can help collect that feedback in a cleaner way, especially when you need people to answer a few focused questions. tools like outgrow can be useful for building that kind of interactive feedback flow without making it feel like a long form.
Glen here, learning to give a practice website one clear purpose
I’m Glen, with a contracting and graphic design background, now learning sales and practical AI. The website-building discussions here are relevant to what I’m working on. I’d like to get better at defining the purpose before arranging the page: who is visiting, what question should it answer, and what should be easy to do next? A nice layout is more useful when those three things are clear. For those building a practice site, what helped you decide what belonged on the first page? A visitor scenario, a rough sketch, or starting with the most common customer question?
1 like • 5d
the first page gets easier when you write it for one visitor with one problem. pick one customer situation, answer the main question, then make the next step clear. i once started a page from a customer question and removed almost half the planned sections before publishing. the result was much easier to follow. a rough sketch helps, but the real test is whether someone knows what to do next within 10 seconds.
One thing that helps when learning digital marketing is actually applying what you learn instead of just collecting courses and watching tutorials.
I’d use chatgpt.com to brainstorm campaign ideas, canva.com to create content, and floment.ai to keep notes, track tasks, and organize projects as I put those ideas into practice. Even a small campaign is more useful when you can track what you tried, what worked, and what you’d change next time. For those learning digital marketing, do you practice with your own projects or work on real client campaigns?
1 like • 6d
working on one real project teaches more than saving another course for later. pick one small goal, give yourself 7 days, then track what you changed and what happened. i once learned more from testing a small landing page with 30 visitors than from watching hours of tutorials. the result did not need to be perfect. it just needed to give me something real to measure.
Hello Everyone, Im Lindelwa
Hello everyone. I trust you are all well today. I am an aspiring network marketer looking to build her own community focused on wealth and health. I am transitioning into a new version of myself and share my experiences with anyone who relates to my story and how it can help them become a better version of themselves. I've been unemployed for some time now and that gave me the time to really think about what i want to achieve for myself. I have so many ideas and to me they are all beautiful and inspiration and i just want people who also want to either start their journey with network marketing or they just want to look after their health by supporting the brand and engaging with us. I'm looking forward to each and every comment. If you stay in Cape town, please comment health or wealth. Ill send you a chat giving you some information about our upcoming network marketing journey.
1 like • 7d
sharing honest stories about starting over can help you connect with people. i'd focus on one topic each week and share what you're learning. people are more likely to trust your community when the posts offer real value instead of jumping straight into a business pitch.
1-10 of 155
Ankit Upadhyay
5
315 points to level up
@ankit-upadhyay-3876
I am a Digital Marketing Specialist at Outgrow, combining strategic content creation with technical SEO to drive growth & boost online visibility.

Active 23h ago
Joined Sep 1, 2025
New York
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