Starting this game back in 2007, I would have said that there were too many Junk Removal businesses. However, I never viewed traditional Junk Removal as a viable business model. I considered Junk Removal as a way to sell unwanted items. So, pricing for junk removal becomes an entirely different animal. That is if the resale is your focus. I had them send me pictures, and I asked if they had things that were worth money. I asked for pictures that showed all the defects. It was effective, and we still do this today; all of our businesses are equally focused on acquiring new business (demo, junk removal, flooring removal, concrete cutting) and repurposing. Pricing the job aggressively to get it more if there is stuff we can sell!! Unwanted items that are in the way enough that they just want them gone. That's the focus!

Good Day. My name is Kathy. I have been a scrapper-dumpster diver most of my life. I would like to build a business that I can pass on to my Grandson. Thank you, Kathy

Here’s the deal: most junk businesses waste time chasing people who either can’t afford your minimums or aren’t serious about scheduling. The key is filtering the right leads early and keeping them engaged. Start by using a CRM platform to capture every lead automatically from Facebook, Google, or your website. Then, set up automated messages that confirm details, qualify the job, and schedule calls or appointments. This way, serious customers get attention fast, and you don’t lose time with tire-kickers. Once a lead is qualified, nurture them with follow-ups—texts, emails, or reminders about your services—so when they’re ready, you’re the first person they call. A good CRM also helps you track repeat clients and upsell opportunities, like recurring junk pickups or property cleanouts. Over time, you’ll see patterns in which types of leads convert best, and your ad spend and marketing strategy can focus only on those profitable jobs. The result? Less wasted time, more high-value jobs, and a system that runs your junk business efficiently, even when you’re busy hauling. Question for the group: How are you currently qualifying your leads, and are you tracking which ones actually turn into booked jobs? 👇