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Canadian NetSuite User Group

148 members • Free

1 contribution to Canadian NetSuite User Group
MCP Sample Tools SuiteApp
Has anyone installed this SuiteApp and have connected it with Claude.ai? We are having issues having the connection in Claude staying connected to NetSuite. Update Oct 30th - NetSuite support is loving us....they still can't seem to figure it out, it still doesn't work with the MCP Standard Tools SuiteApp. Case Response: "We have filed the following defect on your behalf: Defect 844988 : MCP Tools > Connection to Claude > Disconnected. Alternate Solution: None" FYI your account manager can be used to escalate your support cases (I did not know this) and our account manager also got his manager involved. Definitely made a difference in response time from support as well as the urgency level assigned to the defect.
2 likes • Oct '25
We have tried using Claude.ai / MCP integration for a few weeks. Our findings are (1) like most AI , a ton of work has to go into the prompts in order to have any hope of seeing the desired and/or consistent results (for example, if you want to ask information about "sales" for a period, be prepared to specify if you want the data based on Sales Orders or Invoices, which in our case can be months apart, and (2) prompting Claude to pull data from renamed fields is tricky (remember, you may have only renamed a given field on certain forms and not others). We have not been able to get accurate, consistent results yet, but are still learning. From my initial exploration and conversations with a business partner who is using them, Emerix is very good, much more reliable, and intuitive with a primary focus on supply-chain at the moment. We have also looked at Cauzzy.ia. While I have been impressed with them, we have not done any testing ourselves. If anyone is interested in chatting 1-1 just let me know... or see you on Thursday.
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Aaron Moscoe
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@aaron-moscoe-6822
CEO - TPS Promotions & Incentives

Active 202d ago
Joined May 30, 2025
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