Twan Roelofsen

Hi folks, I'm having a weird issue. I have a client who is adding Australian phone numbers to his serviceM8 (e.g. 04021xxxx) But when being imported into GHL it's coming in as random country codes (+91402xxxx) I've checked the clients serviceM8 and it seems to be fine on their end - so it must be something to do with GHL or CRM connector. Could someone please assist 🙏

New comment 4d ago

Twan Roelofsen

1 like • 4d

Hi Ryan, We have already resolved this issue. I think these clients have been pushed in before we resolved things. @Mike J Did have the same issue. Maybe he can tell you exactly what he did to clear the account of these random numbers. It only occurred for new customers with no email.

Dillon Felber

11d •

General discussion

initial sync timing?

does initial sync happen instantly? just wondering if I'll be able to confirm if it's working live while on onboarding call or if it will take a while

New comment 10d ago

Twan Roelofsen

0 likes • 11d

Hi, it depends on how much data the initial sync is syncing to your sub-account. Sometimes it can take a couple minutes, sometimes less. Most of the time not more then 5 minutes.

Clint Wilde

19d •

General discussion

New column to sync report

I would like to know how many contacts were created for each sync. Can you add 1 new column 'Accounts Created'?

New comment 18d ago

Twan Roelofsen

1 like • 18d

Will be added soon!

Clint Wilde

Apr 9 •

General discussion

Not synching in new rows from google sheets

hey guys, I have a google sheets integration and just added about 50 more rows to it, but it's only synching 560, even though there are 50 new rows. I tried disconnecting and reconnecting but it still only gets the 560. Help.

New comment 26d ago

Twan Roelofsen

0 likes • 30d

@Clint Wilde yes

Twan Roelofsen

0 likes • 30d

@Clint Wilde send it to me privately please

Twan Roelofsen

Apr 6 •

General discussion

Migration Update: App is Currently down

We are migrating the new app, the app will be down for a few hours.