9d • General discussion
We missed our excursion…
We arrived into Ponta Delgada after 5 sea days and had a Royal Caribbean excursion booked, the Sete Cidades Hike. It was one we were both really looking forward to.
We did everything right, or so we thought.😆 Up early, coffee, breakfast, checked into the Royal Theatre, got our group number and sat waiting.
I nipped to the bathroom, our number got called, and as we were walking off the ship I realised I didn’t have my SeaPass card. I had used it for Starbucks and to check in, so I knew I had it earlier, but it had disappeared somewhere between those moments.
I ran back to retrace my steps, nothing. Straight to Guest Services for a replacement, but by that point it was too late and we missed the excursion. It is one of those things that sounds small, but on a port day it completely changes your plans.
Always double check you have your SeaPass card before your group is called, not when you are walking off the ship.
If you anre anything like me, it’s easy to assume it is in your bag or pocket because it usually is. Today proved that one small miss can cost you a full day. Also worth knowing, Guest Services can reprint your card quickly, but they can’t hold excursions for you. If your group goes, it goes.
We still made the most of the day with a walk around the town and had Izumi booked for dinner, which saved it slightly, but it was definitely a lesson learned. Simple one, but one I won’t be making again.
Has anyone else had a small mistake like this that ended up ruining a plan? Always good for others to learn from it.
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We missed our excursion…
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