10d • General discussion
🪞 The Founder's User Manual: How to Get Honest Feedback From a Team
The most dangerous problem in a remote company is a team that quietly agrees with everything you say.
They are not agreeing because you are right. They are agreeing because telling the boss he is wrong feels rude, or risky, or flat-out disrespectful. So they nod, they go work on the broken process exactly as you wrote it, and they say nothing.
That silence will cost you.
Most of our clients hire virtual assistants from places like the Philippines, Latin America, and South Africa. Great people. Hard workers. But a lot of them come from cultures where you do not question authority. Researchers call this "power distance," the degree to which people accept that the boss is the boss and you keep your mouth shut. High power distance is not good or bad. It just is. And if you do not account for it, you end up flying blind.
It is worth being honest about the limits of that idea. It is a tendency, not a law. Plenty of VAs from these regions will push back hard the second they trust you. The point is that the default leans quiet, so the burden is on you to make speaking up safe.
Here is how the silence plays out...
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🪞 The Founder's User Manual: How to Get Honest Feedback From a Team
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