AI isn’t a feature. It’s a redesign of how work actually happens.
Most conversations around AI are still framed incorrectly. People ask: “What tool should we use?” “What platform is best?” That’s like asking which email client to use before understanding how communication changes when email exists at all. What’s becoming clear, especially from what’s being shown at CES, is that AI is shifting how decisions are made, not just how tasks are completed. Work is moving from: manual execution → supervised automation individual knowledge → system memory reactive operations → predictive workflows If you’re layering AI on top of broken processes, you’ll just get faster dysfunction. The real advantage goes to organizations that rethink: -decision ownership -workflow design -information flow That’s where the leverage is. Are you thinking about AI as a tool, or as an operating model shift?