Most Resellers Are Cheap in the Dumbest Place Possible
Most resellers think the job is done when the buyer pays. Label printed, box closed, drop it off, next order. hat mindset is exactly why so many people end up dealing with broken items, refunds, bad reviews, stressed messages and constant small fires. For me, the business actually starts inside the box. I intentionally overpack every single order. More padding than necessary, stronger boxes than required, extra protection on corners and fragile parts. Yes, it costs a little more in materials and yes, it takes a little more time, but it saves me a massive amount of problems long-term. One damaged package wipes out the profit of multiple good flips. One bad review hurts more than people realize. One unhappy buyer drains mental energy you never get back. Overpacking is cheap insurance. I also include a small gift in almost every package, usually just a simple snack. Not because I’m trying to manipulate reviews or play some branding game, but because people remember how you made them feel. Surprise creates memory, memory creates goodwill, goodwill creates trust, and trust creates repeat buyers and positive feedback. A thirty-cent snack can easily create twenty euros of future value over time. That’s leverage. Most beginners optimize the wrong things. They optimize cheapest box, least padding, fastest pack, lowest material cost. I optimize zero damage risk, zero refund drama, low stress, strong reputation and customers that come back. Logistics isn’t an expense. It’s profit protection. It’s also where systems quietly compound. If your packing setup is chaos, you waste time searching for tape, cutting boxes badly, repacking twice, running out of materials mid-shipment. Clean logistics saves hours over a month and removes friction you don’t even notice until it’s gone. If you want to treat this like more than a hobby, shift how you think about shipping. The sale isn’t finished when the buyer clicks pay. The sale is finished when the buyer opens the box and feels taken care of.