00. Start Here: Orientation
Begin here for Dr. Valerie Milton’s welcome, program expectations, the 12-week Monday-Wednesday-Friday schedule, your first-week checklist, support instructions, and how to progress into A+.
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02. Hardware & Operating Systems
Understand devices, components, operating systems, setup, maintenance, and common troubleshooting.
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01. IT Support Foundations
Learn the support mindset, customer communication, ticketing, and a practical troubleshooting process.
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03. Software, Data & AI
Explore applications, programming concepts, databases, data literacy, and responsible AI use.
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04. Networking & Connectivity
Build confidence with networks, Wi-Fi, IP basics, storage, and connection troubleshooting.
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05. Security, Cloud & Exam Prep
Apply security basics, cloud concepts, practice questions, and a final Tech+ readiness plan.
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Private Course
06. A+ Core 1 (220-1201)
The next step after the 12-week Tech+ program. Covers hardware, mobile devices, networking, virtualization, cloud, and troubleshooting. Access requires verified Tech+ completion. $149 one-time. Exam voucher not included. Most students finish in about 12 weeks, self-paced.
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Private Course
07. A+ Core 2 (220-1202)
The second A+ course after Tech+. Covers operating systems, security, software troubleshooting, and operational procedures. Access requires verified Tech+ completion. $149 one-time. Exam voucher not included. Most students finish in about 12 weeks, self-paced.
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Private Course
08. Network Fundamentals
A foundations-level primer that bridges Tech+ and CompTIA Network+. Covers network concepts, devices, protocols, IP addressing, wired and wireless basics, and troubleshooting. Access requires verified A+ Core 2 completion. $99 one-time. Most students finish in about 6 weeks, self-paced.
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Private Course
09. CompTIA Network+ (N10-009)
The next step after CompTIA A+. Covers networking fundamentals, implementations, operations, security, and troubleshooting. Access requires verified A+ (Core 1 & 2) completion. $199 one-time. Exam voucher not included. Most students finish in about 16 weeks, self-paced.
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Private Course
10. CompTIA Security+ (SY0-701)
The top tier of the OCYES IT pathway. Covers general security concepts, threats and vulnerabilities, security architecture, security operations, and governance, risk, and compliance. Access requires verified Network+ completion. $299 one-time. Exam voucher not included. Most students finish in about 16 weeks, self-paced.
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Private Course
11. CompTIA AI Essentials
A beginner-friendly CompTIA course on using AI assistants like ChatGPT, Copilot, and Gemini at work. Covers generative AI, writing effective prompts, avoiding hallucinations and verifying outputs, conversational loops and prompt chaining, responsible use of sensitive data, and practical AI use cases in your role. About 2-3 hours, self-paced. Pass the AI Essentials Competency Assessment to earn a CompTIA CompCert. Access requires verified Tech+ completion. $149 one-time.
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Private Course
12. CompTIA AI Prompting Essentials
A practical CompTIA course on making AI a reliable partner at work. Covers deciding when to use AI, crafting effective prompts, evaluating outputs for accuracy and bias, refining responses beyond one-off answers, ethical and secure use, automating routine tasks, and integrating AI into multi-step workplace projects. No prior experience required. About 6-8 hours, self-paced. Earn a CompTIA CompCert. Access requires verified Tech+ completion. $149 one-time.
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