First of all, there are 3 types of automations:
- Assisted automation: Skills or squads...
- Workflow: Usually built on n8n, Make, Python...
- Agents: Managed agents, SDKs...
And they say this a lot throughout that article, just with different words: "KEEP IT AS SIMPLE AS YOU CAN." And right now, the simplest thing you can do is Assisted automation.
That's what happened at the company where I'm Head of AI and Automation a non-technical person was doing a report that took 6 hours per client. We brought it down to 2 hours and gave the client a better experience.
That's what some people call "AI First." I call it a company adopting an AI culture. It's not about complex stuff it's about something fast to implement, with good output, and easy to build.
Sure, some things you can't achieve all 3 points with, but when you can, I suggest you do it.