If so, which one?
A CRM keeps everything organised in one place, so you can see: who has enquired, who has bought, who needs a follow-up, and who may be ready to buy again.
That means fewer missed opportunities, better communication, and a smoother customer journey.
It also helps you market in a way that feels personal and ethical, rather than pushy.
If you are getting messages, email sign-ups, or enquiries but not enough sales, a CRM could be the missing piece.
Growth is not always about doing more.
Sometimes it is about building a better system for the people already finding you.