I've been lacking on posting. Sorry for that. I am behind honestly. Here is my day 26.
Step-by-Step Delivery Process
- Client purchases the service
- The client pays $947 and signs an agreement explaining the services included, the monthly billing terms, and the fact that specific Google rankings cannot be guaranteed.
- Send the onboarding form
- I send the client a form requesting:
- Business name, address, and phone number
- Website and social media links
- Business hours and service areas
- Services offered
- Logo and business photographs
- Target locations and keywords
- Main competitors
- Current Google Business Profile link
- Special offers or promotions
- Collect Google Business Profile access
The client keeps primary ownership of the profile and invites my business as a manager. I will never ask the client to share their Google password.
- Complete an initial profile audit
I review the existing profile for missing or incorrect information, category selection, services, photographs, reviews, posts, business description, and other optimization opportunities. I also record the starting position so progress can be measured.
- Create the fulfillment brief
I organize the client’s information into a clear project brief. Once I confirm that the information and access are complete, I purchase the $397 Get Booked package from my fulfillment provider.
- Manage the fulfillment process
I communicate with the fulfillment provider, answer questions, monitor deadlines, and remain the client’s main point of contact. The package includes profile optimization, keyword and competitor research, Google posts, geo-optimized images, citations, backlinks, review tools, Bing Places and Apple Maps setup, reporting, and other local visibility services.
Before delivering the work, I check that:
- The business information is accurate and consistent.
- The correct categories and services were used.
- The description, images, and posts match the client’s business.
- No unauthorized or misleading changes were made.
- The review-request process follows Google’s policies.
- All promised deliverables were completed.
I request revisions from the fulfillment provider if anything is missing or incorrect.
- Deliver the work to the client
I provide the client with a completion summary showing what was optimized, their reporting dashboard, completed content and images, review tools or QR cards, and recommendations for the next month.
- Continue monthly management
Each month, I monitor the work, review the monthly report, communicate results to the client, and coordinate the next round of posts, images, citations, backlinks, review requests, and profile improvements. A quarterly strategy review can also be provided.
Margin Check
I estimate spending approximately three hours of my own time per client each month:
- Client onboarding and communication: 45 minutes
- Preparing the fulfillment order: 45 minutes
- Quality-control review: 60 minutes
- Reporting and client handoff: 30 minutes
I am valuing my time at $50 per hour.
- Client price: $947
- Fulfillment cost: $397
- Three hours of my time: $150
- Estimated payment-processing fee of 3%: $28.41
- Total estimated costs: $575.41
- Estimated profit: $371.59
- Estimated profit margin: 39.2%
Before counting my time and payment-processing fees, the gross profit is $550 and the gross margin is 58.1%.