8d • General discussion
Credentialing Is Taking Months. What Should You Be Doing While You Wait?
Waiting for insurance approval doesn't mean your private practice has to stand still.
For many PMHNPs, credentialing feels like the one thing preventing their practice from moving forward.
Applications have been submitted. Follow-up calls have been made. Now everything seems to depend on the insurance companies.
But here's an important shift in perspective:
The credentialing period can become one of the most productive stages of building your practice.
Instead of waiting for approval before tackling everything else, use this time to build the systems and visibility your practice will need.
Five areas worth focusing on:
1. Patient Intake and Scheduling
Create workflows for appointment requests, intake forms, consent forms, scheduling, and patient communication.
2. Clinical Systems
Set up your EHR, documentation templates, refill procedures, and emergency response protocols.
3. Online Visibility
Build your website, clearly describe your services, develop your specialty pages, and optimize your professional directory listings.
4. Referral Relationships
Begin connecting with therapists, primary care providers, and other professionals who serve your ideal patient population.
5. Billing Preparation
Confirm your billing setup, clearinghouse connections, and payer enrollment requirements. Prepare for EDI, EFT, and ERA enrollment as applicable.
You should also maintain a credentialing tracker with application dates, follow-up notes, outstanding requests, and approval milestones.
The goal isn't simply to become credentialed. It's to have a practice that's operationally prepared when your insurance relationships become effective.
Your Action Step This Week:
Choose three operational tasks you've been putting off and schedule time to complete them while credentialing is underway.
A Question for the Community:
Are you currently waiting on credentialing approval? What are you working on in your practice during that time?
Want more practical strategies for building your practice?
🎙️ Listen to The Profitable Psych NP Podcast, where we discuss the business side of psychiatric private practice—from patient acquisition to systems, marketing, and financial growth.
➡️ Listen on Spotify:
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Credentialing Is Taking Months. What Should You Be Doing While You Wait?
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