7d • General discussion
Full Interview with Tim Clark, CEO, AdventHealth Heart of Florida
Tim Clark is CEO at AdventHealth Heart of Florida where he implemented The Trust Transformation and a Trust Contract with his team where they turned the hospital performance around.
When they began, the hospital was in the lowest quartile in many areas including patient satisfaction and hospital based infections. In less than a year, both of those numbers shot up to the upper quartile.
In the video, Tim talks about how trust as an operating system contributes to performance, safety, and outcomes.
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Full Interview with Tim Clark, CEO, AdventHealth Heart of Florida
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