Welcome!
We're glad you're here. Whether you think your company is too small for an IT Services company or you've got a fairly good grasp on running the IT for your business, this group is designed to give you quick wins, proven SOPs, and a place to swap ideas with people solving the same problems you are.
You’ve joined the right place. Here’s your playbook for week one
👋 Step 1: Introduce Yourself (1 minute)
Copy/paste this into the Intro thread:
- Role/Industry:
- Team Size
- Biggest IT headache right now:
- One win you want in 30 days:
Then — comment on 2 other intros. Help someone else get rolling.
✅ Step 2 — Grab Your Starter Pack (1 minute)
Download the pinned Starter Pack post. Inside you’ll get:
- M365 Hardening Checklist
- Backup Check SOP
- Vendor Scripts (ISP/Copier)
- Incident Template
- 10-Step HIPAA Readiness Checklist (Healthcare)
One download, then move to Step 2.
⚡ Step 3 — 7-Day Homework (pick 3, post proof - without exposing client/patient info)
Your mission: knock out at least 3 of these quick wins and post proof in the Wins thread. If you have no idea what these are, then skip to Step 4.
Options:
- Enforce MFA org-wide in M365
- Verify last backup restore (screenshot success)
- Remove global admin from daily accounts; add a break-glass admin
- Patch all devices to current (screenshot compliance)
- Run a 10-min phishing drill (share results screenshot)
👉 Post “Homework Done” with 3 screenshots by Day 7.
🎯 Step 4 — Book Office Hours
Check the pinned calendar and grab a slot. Bring one blocker.We’ll solve it live this week. (Live beats recorded, every time.)
🔓 Unlocks (complete Steps 2 + 3 by Day 7)
Do the homework + intro and you’ll unlock:
- Advanced SOP Pack (onboarding, offboarding, policies)
- Member Badge
- 3 peer intros (we’ll connect you with members at your size/industry so you’re never stuck solo)
🚫 What This Is Not
Not break-fix. Not emergency support.This is education, templates, and community.When you outgrow DIY, that’s when paid IT Support makes sense.
🔮 What Happens Next
- Week 1: Ship screenshots, attend office hours, claim unlocks
- Week 2+: Get one new SOP drop weekly + live Q&A
- Miss a week? No shame. Just post one small win.Momentum > perfection.