Another anecdotal from my years of experience.
Picture 1 is the view from the nurses station into the dining room. Picture 2 is the sliding glass window to that we can talk to the residents when needed.
Picture 2 the resident that comes up to the window I have nicknamed hi society (turns out she lived in Beverly Hills, CA before moving to Colorado) comes and knocks on the window. The following is the conversation that follows:
Me: (sliding glass door open) “How can I help you Ms Hi Society?
Hi: “I hear that you are the woman to get things done?”
Me:” How can I help you?
Hi:”I would like to have an extensive luncheon.” She then leans all the way into the window and whispering,”and put it on my tab.”
Me:”I will certainly make that happen.” She leaves and enters the dining room. My back is to her and all of a sudden I hear “Hello, excuse me!?” I turn around and Hi Society is practically on the counter that sits below the open window.
Me:”How can I help you? Are you alright?”
Hi: “Along with that extensive lunch I would like to add an extensive cocktail hour!”
Me:”I got you covered.”
Fast forward to the meal. Hi Society enters the dining room just after I had clued in my CNA of the request. Here is the rest of the story….
Hi: “I would like a Martini”
CNA: she has a pitcher of plan OJ. “I do not know how to make a Martini but I just made a mean screwdriver, would that be ok?”
Hi:”Yes please!”
Can pokes her the OJ and escorts her to a table. I hear later she had three glasses of “screwdriver”. Hi society eats her dinner and starts wobbling like she had liquor and I state, “Hi is cut off.” No sooner than I state that Hi falls. Me:”Looks like you had one to many screwdrivers you are cut off and maam you will be escorted to your room to sleep it off!”