7d (edited) • 📍Monthly Focus
📍August Focus: Customer Journey
🙋 Take a few minutes to answer the question below in the discussion for this post.
Your business customer journey has several facets:
- There are fundamental stages to the customer journey irrespective of the type of business you run. These are: Awareness, Lead Generation, Sales, and Retention.
- Each business has different methods and processes for moving a contact into: awareness => becoming a lead => moving the lead into a paying client or customer => retaining the customer.
- There are many ways to systematize and automate each of these stages.
📌 For the remainder of August, our focus will be on unpacking the fundamentals of the Customer Journey.
💡Reply below and tell us which of these you want to understand better & one question you have:
👀 Awareness
🤝 Lead Generation
🛒 Sales
🔁 Retention
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📍August Focus: Customer Journey
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