👋 Welcome to the Operations homework channel. Complete the practical exercise at the end of Module 09 and post your work here before our next session — Wednesday at 7pm. What to post: Your completed client onboarding checklist, built using the template in Module B3 and customised for your specific offer. It should include: The exact welcome message you'll send — Your intake form questions (5–7 max) — Your Session 1 agenda with your client — Your Day 7 check-in message From the module: This is what every new client will receive within 24 hours of signing up. First impressions will help set the tone for everything that follows. — Louis