Shared Housing Success Academy

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May 29 •

Welcome to Shared Housing Success Academy™

Welcome to Shared Housing Success Academy™ 1. What We Teach - Shared Housing as the industry - Co-Living as one subset of the industry - The 8 Core Shared Housing Business Models™ - Model First. Buy Box Second. Floor Plan Third. - Housing-first business strategies - Property performance, resident experience, and stabilization 2. What We Do Not Teach - Assisted living - Memory care - Residential treatment - Healthcare services - Medication management - Transportation services - Personal care services - Any licensed care operation IMPORTANT DISCLAIMER The information contained in this book is provided for educational purposes only and is intended to help readers understand shared housing, co-living, property design, business models, property evaluation, and operational considerations related to independent housing. This book focuses on housing models, not care models. The concepts, examples, and frameworks discussed throughout this book assume residents are independent adults capable of managing their own daily living activities and personal affairs. Nothing in this book should be interpreted as legal, medical, healthcare, regulatory, licensing, financial, or professional advice. The author does not provide guidance regarding the operation of assisted living facilities, memory care facilities, group homes, residential treatment facilities, licensed recovery programs, medical housing programs, or any housing model requiring healthcare services, medication management, transportation services, personal care assistance, supervision, or other regulated care activities. Residents may independently receive services from outside providers; however, the housing operator's role remains limited to providing housing unless otherwise permitted and regulated by applicable laws. Federal, state, county, and local regulations vary significantly. Readers are solely responsible for conducting their own due diligence and consulting qualified legal, regulatory, tax, insurance, healthcare, licensing, and real estate professionals before implementing any strategy discussed in this book.

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The First 72 Hours Determine Everything

One of the biggest mistakes new operators make is thinking their job is finished once a room is rented. In reality, that's when the real work begins. The first 72 hours set the tone for everything that follows. Residents decide very quickly whether they feel welcomed, safe, respected, and connected to the community. Top operators don't leave this to chance. They have a repeatable onboarding system. Their first 72 hours typically include: • A personal welcome from the manager • A small welcome gift waiting in the room • Introductions to other compatible residents • An invitation to the next community event • A Day 1 check-in to answer questions and solve problems early These simple actions increase engagement, reduce early move-outs, and help build a stronger community from the very beginning. Remember: People don't stay because they rented a room. They stay because they found a place where they belong. This is one small piece of the Shared Housing Operating System that we'll cover in much greater detail during the training. Every successful shared housing business is built on intentional systems, not luck. Question for the group: What would you add to your own 72-hour onboarding process to create an exceptional resident experience?

Stephanie Corlew

Jul 28 •

General discussion

High Occupancy

Filling beds is not the same as running a business. High occupancy may feel like success, but a sustainable shared housing business also needs documented systems, clear responsibilities, operating procedures and a team that knows what to do. Here is today’s question: If you stepped away from your property for 30 days, would it continue to operate successfully? What is one part of your operation that still depends entirely on you? Business First. Build It Right.