May 8 • General discussion
Give A Fuck Factor
As business owners we all care about our work because we know the impact it can have by making sure our service is fucking good!
Employees need to be reminded constantly of that and we need to remind ourselves as business owners that we work for them
We make sure they have a job, a pay check and a liveable wage. it’s our job to communicate that in order for us to hold up our end of our job they have to hold up their end
The same thoughts go into our customers too - they don’t know how much time and effort goes into a detail because if they can clean a home in 2 hours surely we can clean a car quicker than that
We need to educate and inform our customers of this especially when you have an extra dirty car rock up to your door step.
My thoughts - always assume people need to be reminded, just because I get sick of repeating myself doesn’t mean my customers or employees do
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Give A Fuck Factor
skool.com/serviceshq
Scaled to 6 staff & $500K+ in 1 year, now sharing all my SOP's, Templates & More...
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