Chat GPT
I've been using Chat GPT quite a lot lately. It has been useful for everything from exploring business names, researching competitors, forecasting business projections, creating social media posts, AI image generation, and a whole lot more. It has been insanely helpful.
But the more I use it, the more I am becoming aware of its limitations and its ability to "lie" to me, particularly about its own capabilities. It has been super frustrating to have Chat GPT tell me that it can do a given task and then ask for round after round of clarification from me, only to ultimately tell me that it can't actually do the task. This is a huge waste of time and my expectation of getting work done.
The biggest issue I found was Chat GPTs limited ability to remember the contents of one chat inside another. It can remember things like your name, things you like, things you've discussed, likes, etc.
From Chat GPT:
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"You’re right to be annoyed. The reason is:
the “memory” tool is not designed for massive structured data. It’s designed for simple user preferences
Example of what memory likes:
  • “call me Scott”
  • “I like woodworking”
  • “my business sells furniture”
Not:
  • “here is a 700-page operational franchise system with ADA compliance rules and SEL mapping and municipal procurement decks”
It’s like trying to store an elephant in a backpack."
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That's when I decided to build my own custom GPT, and I am suuuuuper happy with the results. It took about 10 days for me to fully describe every aspect of my new business to Chat GPT, have it ask me questions to fill in any holes, and then compile it all into a "Knowledge Base" for my new custom GPT to draw from. The result? I uploaded 13 documents totaling well over 1,600 pages, plus created instructions for how the GPT should use the information they contain to answer my questions.
As a result, it can now create templates, documents, contracts, marketing collateral, forecasts & projections, training manuals, checklists, SOPs, job descriptions, and a ton more. All of these things are measured against the documents I've uploaded so that they remain consistent across all future chats that use this GPT.
Of course, I have not had the time to fully test every component of the GPT's performance, but so far it has been incredible. This thing is now fully aware of every aspect of the business I am creating and will help coordinate and expedite all my future tasks greatly.
If anyone has any questions on how you might do the same thing for your own business, let me know and I will create a much more in-depth tutorial on exactly how I did it so that you can too.
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Scott Gray
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