Ok.
That’s the answer.
You say, “Ok.”
It’s about Acceptance, which is one of the Fundamental Principles of High Probability Selling.
We accept what the other person says or does, and we do not try to change them.
Saying “Ok” reminds us to be accepting before we proceed with any other response. It gives us time to remember who we want to be instead of following old habits.
When we say, “Ok,” we accept reality as it is. Only then can we decide what to do next.