Records and Information Management is sometimes viewed as administrative or secondary. In reality, it underpins accountability, trust, continuity, and compliance across the organisation.
When records are poorly governed, risk accumulates quietly: unnecessary retention, missing evidence, inconsistent practices, and operational fragility. Effective RIM is not about perfection — it is about defensible, repeatable practice.
This community focuses on how records and information professionals think, decide, and operate in real organisational contexts.
Reflection questions:
- Where does records and information management add the most value today?
- Where is its value least visible but most important?
Action:
Write down one example where good records management prevented a problem — or could have.