Training: The missing link in RIM
Training is essential to embedding records management practices. Even the best frameworks fail without awareness and understanding. Training should be practical and role specific.
  1. How often do staff receive RIM training?
  2. Is it tailored to their roles?
Action: Identify one group that would benefit from targeted RIM training.
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6 comments
Paul Mullon
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Training: The missing link in RIM
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