Records management is often framed as a compliance requirement. While compliance matters, it is not the primary reason records management exists.
At its core, records management supports evidence, continuity, accountability, and trust. When records are reliable and well-governed, organisations make better decisions and respond more confidently to scrutiny.
Reframing RIM as an enabler — not a constraint — changes how it is perceived and applied.
Reflection questions:
- How is records management described in your organisation today?
- Is it positioned as a control, or as a business enabler?
Action:
Write one sentence explaining the purpose of records management in plain business language.