The discipline of saying no to “just in case”
“Just in case” retention quietly undermines lifecycle discipline. Saying no requires confidence and explanation. RIM professionals often hold this line alone.
This is governance, not obstruction.
Questions
  1. Where does “just in case” appear most?
  2. How do you challenge it?
Action
  • Prepare one calm response to a “just in case” request.
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Paul Mullon
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The discipline of saying no to “just in case”
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