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4d • General discussion
Retention decisions that won’t age perfectly
Retention decisions are made in context — regulatory, organisational, and technological. That context changes. Experienced RIM professionals accept that some decisions will look imperfect later.
What matters is defensible reasoning at the time.
Questions
- How do you review past retention decisions?
- What makes one defensible for you?
Action
- Revisit one decision and note its original assumptions.
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Retention decisions that won’t age perfectly
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