Measuring RIM Metrics
Developing a dashboard of Key Performance Indicators (KPIs) allows you to constantly measure the health, adoption, and success of your information governance program.
Delivering a monthly RIM metrics report provides executives with the undeniable data they need to justify continued investment in your department.
  1. What are the top three metrics you would use to prove to your CEO that your records management program is highly successful?
  2. Do you currently have a reliable way to track the volume of records that are defensibly destroyed each quarter?
Action Item: Define three specific KPIs you will track next month to measure the success of your RIM program.
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Paul Mullon
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Measuring RIM Metrics
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