Developing a dashboard of Key Performance Indicators (KPIs) allows you to constantly measure the health, adoption, and success of your information governance program.
Delivering a monthly RIM metrics report provides executives with the undeniable data they need to justify continued investment in your department.
- What are the top three metrics you would use to prove to your CEO that your records management program is highly successful?
- Do you currently have a reliable way to track the volume of records that are defensibly destroyed each quarter?
Action Item: Define three specific KPIs you will track next month to measure the success of your RIM program.