👋 How to Use This Community (Start Here)
Welcome — and thanks for joining.
This community is for people working in Records and Information Management (RIM) and Information Governance (IG) who want to think more clearly, work more confidently, and deal with real-world challenges — not just standards and theory.
It’s not a course and not a document repository. It's a professional practice space.
This post explains how to get the most value from being here.
1️⃣ What This Community Is (and Isn’t)
This community is:
  • A space to explore real RIM / IG scenarios
  • A place to discuss judgement, trade-offs, and practical decisions
  • A forum for sharing experience across sectors and roles
This community is not:
  • A dumping ground for policies and procedures
  • A place for one-size-fits-all answers
  • A certification or training programme
You’ll get the most value by engaging with how people think, not just what they do.
2️⃣ How Content and Discussion Work
You’ll see a light but intentional rhythm, including:
  • Insight posts on RIM / IG practice
  • Scenario-based discussions (e.g. retention, defensible disposal, ownership, accountability)
  • Follow-up commentary that explores reasoning and consequences
You don’t need to comment on everything. One thoughtful contribution is more valuable than many surface-level responses.
3️⃣ What Makes a Good Contribution
Good contributions usually:
  • Explain why you’d take a particular approach
  • Share experience without breaching confidentiality
  • Ask clarifying or reflective questions
  • Acknowledge complexity and constraints
You don’t need to be the most senior person in the room. Learning out loud is encouraged.
4️⃣ Free Participation and Deeper Involvement
This community will always include a free component, with:
  • Open discussion threads
  • Selected insight posts
  • Peer learning and conversation
Alongside this, there may be (or will be) a paid practice space for members who want:
  • More structure
  • Deeper application
  • Practical tools and frameworks
  • A more focused professional environment
Free members are always welcome. Paid participation is optional and designed for depth, not exclusivity.
5️⃣ How to Get Value Quickly
If you’re new:
  • Read a few scenario threads
  • Comment where something resonates
  • Share a challenge you’re currently facing
  • Don’t worry about saying the “perfect” thing
RIM and IG work is rarely clear-cut — that’s why discussion matters.
6️⃣ A Note on Confidentiality and Trust
Many topics here involve sensitive organisational issues. Please:
  • Keep examples general
  • Avoid naming organisations, systems, or individuals
  • Focus on decisions and principles, not blame
Trust is what makes this space useful.
7️⃣ If You’re Unsure Where You Fit
That’s normal.
People join this community to:
  • Sense-check decisions
  • Learn how others approach similar problems
  • Stay current and professionally sharp
  • Build confidence in ambiguous situations
All of those are valid reasons to be here.
If you’re ever unsure where to post, how to phrase something, or whether a topic fits — ask. This community is being built deliberately, and questions are welcome.
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Paul Mullon
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👋 How to Use This Community (Start Here)
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