Being consulted after the system is live
RIM involvement often arrives post-implementation. By then, constraints are real and options are limited. The role becomes one of mitigation rather than design.
Knowing what to push for โ€” and what to let go โ€” is judgement.
Questions
  1. Where are you most often brought in too late?
  2. How do you prioritise interventions?
Action
  • Identify one late-stage fix that had the biggest impact.
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Paul Mullon
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Being consulted after the system is live
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