⏩ From Expert to Leader: What Actually Changes
Most quality professionals and other technical specialists step into leadership without realising that the role has fundamentally changed.
As an expert, your value was clear:
  • you had the answers
  • people relied on you
  • you could usually work things out on your own
As a leader, the value shifts.
It becomes less about having the answers, and more about:
  • creating clarity for others
  • influencing decisions beyond your immediate role or team
  • setting boundaries — for yourself and others — and holding them
  • enabling other people to do good work
This transition is rarely explained. Many people feel like they’re failing, when in reality they’re being judged against a very different set of expectations.
To get a sense of how this is landing for you, have a think about these questions:
  • Where are you still being pulled back into “expert mode”?
  • Where are you expected to lead without clear authority or direction?
  • What feels most uncomfortable about this shift right now?
You don’t need to solve anything yet. (Yes — I know that’s uncomfortable for some of you! 😂)
Just notice where the tension sits.
If you’d like to share a short reflection in the comments, you’re welcome to.
Quiet thinking is absolutely fine too.
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Claire Joy
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⏩ From Expert to Leader: What Actually Changes
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