Most quality professionals and other technical specialists step into leadership without realising that the role has fundamentally changed.
As an expert, your value was clear:
- you had the answers
- people relied on you
- you could usually work things out on your own
As a leader, the value shifts.
It becomes less about having the answers, and more about:
- creating clarity for others
- influencing decisions beyond your immediate role or team
- setting boundaries — for yourself and others — and holding them
- enabling other people to do good work
This transition is rarely explained. Many people feel like they’re failing, when in reality they’re being judged against a very different set of expectations.
To get a sense of how this is landing for you, have a think about these questions:
- Where are you still being pulled back into “expert mode”?
- Where are you expected to lead without clear authority or direction?
- What feels most uncomfortable about this shift right now?
You don’t need to solve anything yet. (Yes — I know that’s uncomfortable for some of you! 😂)
Just notice where the tension sits.
If you’d like to share a short reflection in the comments, you’re welcome to.
Quiet thinking is absolutely fine too.