11d • General discussion
How do you split up after-hours maintenance calls?
I keep seeing the same question come up here about after-hours calls and someone ending up sleeping with the phone. Curious how the rest of you handle it.
Do you use a phone tree that sorts emergencies from stuff that can wait till morning, an answering service, or a rotating on-call person? And where do you draw the line on what counts as an emergency? Water leaks and no heat seem obvious, but I'm guessing lockouts and noise complaints get messy.
Would like to hear what's actually held up for you once you got past 50 or so doors.
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How do you split up after-hours maintenance calls?
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