Hey PDU fam 💕 Happy Monday.
Two weeks in. June is moving fast.
This week we are talking about something most designers overlook completely — until they lose a client over it.
The experience.
Not the draping.
The experience of working with you.
From the first message they send to the moment you strike the last backdrop and walk out the door.
Every touchpoint either builds trust or breaks it.
Every interaction either confirms they made the right choice or plants a seed of doubt.
And the designers who get referrals, repeat clients, and five-star reviews?
They have mastered the experience — not just the install.
Drop in below:
➊ What are you building or working on this week?
➋ When a client works with you, what is the one thing you want them to feel from start to finish?
➌ Do you think your current process actually delivers that feeling — honestly?
Drop in. This week gets real.
— Precious