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🚨 Everyone Is Talking About AI Voice. Nobody Is Talking About Compliance.
The first two years of AI Voice were about intelligence. The next two years will be about responsibility. Most organizations are focused on: ✅ Voice quality ✅ Latency ✅ AI models ✅ Agent workflows Very few are asking the questions enterprise buyers, compliance teams, and regulators are starting to ask: ❓ Can we legally make the call? ❓ Can we legally connect the call? ❓ How do global regulations affect agentic voice? ❓ What happens when AI scales from 100 calls a day to 100,000? ❓ Why is compliance becoming a board-level discussion? Join me for this week's Cloudonix AMA as we discuss: • The Global AI Voice Compliance Landscape • The "Two Maps Problem" (Compliance vs Telecom Infrastructure) • Countries that create deployment challenges • What enterprise buyers are starting to ask • Why governance may become more important than model quality 📅 Tuesday, June 30 🕒 3:30 PM Eastern Register: https://us02web.zoom.us/j/89388825800?pwd=PqMVSxFT3uQiMqAJWmN9EUcFLN5vmm.1 Bring your questions. This session is designed for: AI Agencies • Contact Center Leaders • Enterprise Buyers • AI Voice Developers #AIVoice #AgenticAI #ContactCenter #VoiceAI #Compliance #Telecommunications #Cloudonix #AIInfrastructure
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🚨 Everyone Is Talking About AI Voice. Nobody Is Talking About Compliance.
How to use existing number?
I’ve a question. Mostly businesses don’t want to buy a twilio number for Voice Agents. They want to use their current/existing number. What’s the solution?
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The AI Voice Compliance Crisis Nobody Is Talking About
The First Two Years of AI Voice Were About Intelligence. The Next Two Will Be About Responsibility. For the past two years, the agentic voice industry has been focused on a single challenge: making AI conversations work. The industry has invested heavily in speech recognition, voice synthesis, latency reduction, prompt engineering, orchestration frameworks, and increasingly sophisticated conversational intelligence. The results have been remarkable. Today's AI voice agents can qualify leads, schedule appointments, resolve customer issues, conduct surveys, support collections efforts, and automate many tasks traditionally handled by human contact center agents. As the technology matures, however, the conversation is beginning to change. While the first phase of agentic voice was about intelligence, the next phase will be about responsibility. Full article at https://www.customerzone360.com/topics/customer/articles/463756-ai-voice-compliance-crisis-nobody-talking.htm
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Nobody fires an AI agent.
Think about that for a second. You can fire a salesperson for missing quota. You can bench a process for failing QA. You can shut down a supplier for poor fill rate. But AI agents? They just keep running. Keep consuming API credits. Keep generating outputs nobody checks. And somehow that's called "scaling." Here's what I've learned running physical operations: The most dangerous cost isn't the one that's big. It's the one that's invisible. A $300/month agent that books zero qualified meetings isn't a small cost. It's a process failure with a subscription model. You wouldn't keep a logistics vendor who delivered 2% of orders on time. Why are you keeping an agent nobody can measure? The accountability gap in AI isn't a tech problem. It's a management problem. And management problems have one fix: someone has to own the number. Who owns the number on your agents?
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Turn handling for STT
Hi, i have tried Assembly ai, and Deepgram's latest models (flux) as they are promising accurate turn handling (with barge in functionality) also. However on testing, neither is reliable...the accuracy of transcripts is lower than Nova models ...does anyone know how to solve this. ?? any models or settings which is accurate ? Also has anyone used the pipecat smart turn detection? Does is work well to indentify pauses and thinking vs end of sentence like the semantic based turn detection in flux/ assembly ai .?
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