First, ask who's actually running it day to day, not just whose name is on the page.
Second, ask what happens if you have to cancel, and get the real answer, not a vague one.
Third, ask how big the group actually is, because a "small group trip" can mean six people or sixty depending who's selling it.
Most people skip all three and just look at the price.
Poll: Which of these have you actually asked before booking? —
- All three
- One or two
- Honestly none
- Never thought about it until now