This space exists for one purpose: to help you make better repair and business decisions faster, with fewer costly mistakes along the way.

Every repair involves parts. Both new and experienced technicians struggle here and it directly impcts profit, rework, reputation and stress. This module will teach you how to think about parts, not just where to buy them.

This course teaches you how to proactively prevent disputes by setting clear expectations and communicating with confidence. You will learn how to explain risk in a straightforward, professional way, confidently navigate “no” or “yes, but…” conversations, and manage warranty and fault-related discussions without escalation. The focus is on protecting your time, margins, and business reputation while maintaining strong, professional relationships with customers.

By the end of this module, members will be able to: -Decide when reselling beats repairing -Calculate resale profit before touching a device -Avoid capital traps and “inventory jail” -Refurb devices intentionally instead of emotionally =Build a small, controlled reselling workflow without stress This module is about decision quality, not hype flipping.