RESPONSIBILITIES
TECHNICAL
Resolves advanced technical hardware and software issues utilizing extensive knowledge in software, hardware, network, and peripheral support as well as advanced ...
DOCUMENTATION
Owns and develops documentation for Level 1/Level 2 help desk staff.
SUPPORT
Provides over-the-phone remote support to resolve technical issues. Responds to tickets via phone, in person, and electronically. Tracks all work with detail and precision ...
Compensation:$25.00/Hr. - $31.49/Hr.