$14.69 - $27.12USA Virtual What You’ll Do:Handle inbound customer calls and/or e-mails with empathy and professionalismResolve issues, answer questions, and provide proactive solutionsDocument interactions and follow up as neededParticipate in special projects and adapt to evolving prioritiesDeliver a WOW experience on every call—customers should hear your smile!Note: This role does not involve cold calling, sales, or contract upgrades.What We’re Looking For:Minimum Requirements:High school diploma or GEDCustomer service experience (call center, insurance, or banking preferred)