21d • General discussion
The Question Nobody Asks On A Site Walkabout
Most site walkabouts in our industry are still being led by the same question they were being led by thirty years ago.
Are you working safely?
Think about that for a moment. Think about the answer it is designed to produce. Think about the answer it has, in fact, produced for three decades.
Yes. Yes. Yes.
Of course the answer is yes. The man with the clipboard is asking. The line manager is two metres behind him. There is only one acceptable answer to a question phrased like that, and the workforce has been giving it for as long as the question has existed.
The Human Safety Gap™ is not closed by better questions in the same shape. It is closed by a different shape of question entirely.
Here is the one I want you to try this week. On your next walkabout. With one worker. Just one.
What is making this job harder than it should be today?
Then say nothing. Listen to the whole answer. Do not defend. Do not solve. Do not interrupt. And in the next forty-eight hours, do one specific, visible thing that proves to that worker you actually heard them.
That is The One Conversation™. It is the smallest unit of cultural change I know of. And it is the entry point to every other piece of work the masterclass is going to ask of you.
The discussion question for this week: What was the last walkabout you did where the questions you asked were genuinely different from the questions you asked the week before? Tell us about it. Honestly.
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The Question Nobody Asks On A Site Walkabout
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